No-Code White-Label Chatbot Platform (PaaS)

What it is

A platform where businesses, agencies, and creators can launch their own branded AI chatbot product with deep control over knowledge, behavior, and UI - without coding.

This is not "just a widget." It is a complete hosted product + admin panel + deployment system.

What it solves

Most chatbot solutions fail because they are:

• Not truly brandable - you still feel it's someone else's tool
• Shallow in customization - you can't control how it behaves reliably
• Weak in knowledge - answers are generic or hallucinated
• Not built for real workflows - no actions, no structured flows, no analytics

This platform solves: ownership + customization + private knowledge + real productization.

How it works

1. Create a bot workspace

• User creates a new bot, selects a base style/personality, and sets business purpose (support, sales, internal ops, etc.)
• User chooses interaction mode: fast answers vs deep reasoning mode

2. Add private knowledge

• Upload documents / paste links / connect sources
• The platform turns that into a structured knowledge base
• User can organize knowledge into "collections" (ex: policies vs product docs vs contracts)

3. Choose how the bot should retrieve and answer

User chooses a retrieval approach:

• Standard knowledge lookup (simple Q&A)
• "Deep research" mode (more thorough, multi-step)
• Advanced: hybrid retrieval methods (vector + graph-style connections) for better accuracy

4. Customize behavior and guardrails

• Define what it can and cannot do
• Define escalation rules (when to say "I don't know" or "contact support")
• Define tone and strictness

5. Customize UI + deploy

• Fully white-labeled frontend (theme, logo, domain)
• Embed on website or deploy as a standalone hosted chatbot page
• Shareable link for clients/users

6. Operate and improve

• Analytics show what users ask, what fails, and what converts
• User improves knowledge and behavior without redeploying code

Key features

White-labeling + branding

• Full theme control (colors, typography, layout feel)
• Logo, name, domain mapping / CNAME support
• Client-ready dashboards for agencies managing multiple bots

Knowledge + "RAG-style" answers

• Knowledge ingestion from uploads and links
• Multiple knowledge bases per bot
• "Citations mode" so answers can show where they came from
• Control what sources are allowed for answering

Agentic workflows

• The bot can run structured workflows (multi-step tasks) instead of only talking
• "Quick actions" and guided flows to reduce user prompting

UI element responses

• Bot can respond with interactive UI elements (buttons, options, forms, cards)
• Turns chat into an app-like experience, not a text box

Multi-model choice

• Option to connect multiple model providers and choose per bot or per task
• Helps with cost control and performance tuning

Operational controls

• Versioning (draft vs published behavior)
• Change history and rollbacks
• Built-in feedback loops (thumbs up/down, "wrong answer" flag)

Monetization readiness

• Subscription plans (Starter / Pro / Enterprise)
• Usage-based pricing (message credits, knowledge size, etc.)
• Optional marketplace later (templates and workflows)

Primary audiences

• Agencies building chatbots for many clients
• Professional services (law/accounting/HR)
• SaaS companies adding an AI assistant without rebuilding their stack
• Universities/training portals with controlled knowledge

Differentiator

Most platforms do either: "no-code chatbot" OR "RAG pipelines" OR "white-label UI"

This platform combines: white-label product + advanced knowledge retrieval + agentic workflows + UI elements in one system.